Support

How can we help?

Find answers for common Jobory setup, customer, job, route, and income questions. For account-specific help, contact support with your device model, iOS version, and a short description of the issue.

Getting started

Jobory is designed around three core tabs: Today, Contacts, and Analytics. Start by adding a customer, then create a job with date, time, address, price, and notes.

  • Add customers before scheduling repeat work.
  • Use job status to separate scheduled, in-progress, completed, and canceled work.
  • Keep addresses accurate so map and route features work reliably.

Jobs and reminders

If a job does not appear in Today, check that its date matches the current day and that the job was saved successfully. Notification behavior may depend on iOS notification permissions.

Maps and routes

Route and location features use the job addresses you enter. If a route looks wrong, review the address spelling and grant location access when iOS asks for permission.

Income analytics

Income totals are based on job prices and completed work records. If totals look incorrect, review recent jobs for missing prices or incorrect status values.

Subscriptions and billing

Subscriptions are managed through your Apple ID. To update, cancel, or review billing, open the App Store subscription settings on your device.

Data and privacy

See the Privacy page for details about device storage, Apple CloudKit/iCloud sync, and how user data is handled.